Court & Department Updates

Last updated October 22, 2026

Court Updates:

Arkansas

Jefferson - 10/22/2026: The Pine Bluff District Court is experiencing significant delays due to staff shortages. Expected TAT: Not Provided

Woodruff - 10/22/2026: The Woodruff County District Court is currently experiencing staffing shortages that are impacting the availability of clerk assistance. Staffing levels are expected to return to normal by Monday, 11/2.

California

Riverside - 10/22/2026: The Public Access Terminal (PAT) at the Riverside County courthouse is currently experiencing an outage and remains inaccessible. At this time, no estimated timeline has been provided for when access will be restored.

Fresno - 10/22/2026: A recent security update to the primary online index in Fresno County is currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Fresno County orders until automation has been fully restored.

Sacramento 9/28 - Update 9/29: The PATs at the Sacramento Courthouse are down. The issue has been reported, and we will provide an update as soon as we receive any new information. Expected TAT: Not Provided

San Joaquin – 6/1/2026 (Ongoing): The court now limits PAT use in the courthouse to 2 hours per person per day. They’ve also updated the online indexing policy, restricting searches to 2–5 names per IP address daily. These changes are causing significant slowdowns, with records and potential records now averaging 15-business-days. Delays are expected to continue as long as these court restrictions are in place.

  • 8/26/2026: TheSan Joaquin Superior Court - transitioned to a new public access system on Monday (8/24/26). While the index is operational, the new system is not yet allowing reliable DOB verification for potential records. As a result, searches with records and possible records will experience additional delays. The court is aware of the issue and is working toward a resolution. We are monitoring the situation closely and will provide updates as they become available.

    • UPDATE - 9/1/2026: San Joaquin Superior Court is closing at 1 p.m. for the rest of this week for staff to be trained on the new system. This will cause additional delays. Note: The new system still does not allow reliable DOB verification for potential records. As a result, searches with records and possible records will experience additional delays. 

Toulumne - 5/20/2026 (Ongoing): The Tuolumne County Court recently removed dates of birth from public access terminals. Since that change, researchers and court vendors have been attempting to establish alternative procedures for verifying identifiers on possible records and records found.

At this time, the Court has not established a formal process for:

  • Confirming Date of Birth information

  • Releasing identifying information through file review

  • Processing verification requests 

Additionally, vendors working directly with the court have reported that:

  • Clerks have received no formal guidance regarding ID verification requests

  • A new directive from the Presiding Judge may prohibit the release of identifying information from files

  • File request turnaround times are currently estimated at 2–3 weeks due to staffing shortages

  • Right now, it is expected that when files are received, the IDs will be redacted

As a result, effective immediately, all Tuolumne County records and possible records requiring ID verification will be placed on hold until a reliable verification procedure is established.

Results with no name matches (absolute clears) will continue to process normally.

Lassen - 10/24/2025 (Ongoing): The Lassen County Clerk’s Office has ceased releasing or confirming dates of birth (DOB) and other personally identifiable information (PII) related to potential cases. The court has also confirmed that all court copies will now have DOBs and PII redacted. Our teams are actively working with the court and clerk’s office to fully understand the scope of this policy change, as well as to explore any alternative options for obtaining confirmation of DOB and/or other identifying information going forward. At this time, please anticipate delays on all Lassen County orders where potential returnable cases have been located. Expected TAT: Not Provided

San Joaquin - Ongoing: The San Joaquin County systems are down due to a cyberattack. Unfortunately, no timeline is available for restoration, but we will continue to monitor the situation and provide you with updates as they become available. Expected TAT: Not Provided

  • Press Release: https://www.kcra.com/article/san-joaquin-county-superior-court-cybersecurity/62779325

  • As of 11/06/2024: Court Clerks cannot provide an ETA on when the system will be restored and functioning normally. Please expect extended delays on all San Joaquin orders while the in-court system and online index outage persists.

Riverside - Ongoing: There is a process at this court, complaints (requests) must be ordered to verify the DOB from the clerk. Once verified, case dockets will be obtained to build a full case report to complete the order. Delays are expected due to this process and excess verifications that may need to be processed for common names. Expected TAT: Not Provided but average on “common names” can be multiple weeks at a time.

Sacramento, Siskiyou, and Solano - Ongoing: IDs have been removed from the public access and researchers are now being limited to pulling 5 case files per day. Searches with no name matches can be returned as clear very quickly.  Searches with name matches must be ordered through the clerks.  Limited appointments, limited file pulls, and clerk shortages add to the extended backlogs - delays expected. Expected TAT: 3-4 weeks

Florida

Escambia - 10/14/2026: Access to the Escambia Public Access Terminal (PAT) is currently unavailable due to ongoing system and infrastructure issues related to the recent hurricane. As a result, searches in this jurisdiction are experiencing delays. No estimated timeframe for restoration has been provided. We will continue to monitor the situation and provide updates as they become available.

Georgia

Cobb - Ongoing: Cobb Superior Court has removed all DOBs and additional identifiers from their primary case management system, ICON. Court clerks have stated they will only verify additional IDs on 1-2 cases per day at this time. The court is expected to implement a supplemental system, CMS 360, that will contain additional identifiers, however there is currently no ETA or timeline on when the system will be available to access. Please expect extended delays on all Cobb county criminal orders until CMS 360 has been fully vetted and implemented by the court. Expected TAT: Not Provided

Clayton - Ongoing: The Superior court only has one computer and a high hit ratio requiring full DOBS and 3rd IDs, which have to get funneled through the clerks, we are experiencing a large backlog at this time. We have brought on several researchers to help chip away at the volume for the time being. Expected TAT: Not Provided

Hawaii

Various Areas – Ongoing: We have been updated that the Hawaii courts are very understaffed and have very strong restrictions when it comes to requesting records. One example is Honolulu: If files need pulled, they are available for viewing by appointment only. Older cases must be ordered and take ~14days to receive. Once these cases come in, they are also only available for viewing in the viewing room by appointment. Expected TAT: There are plans to improve the TAT but please expect delays until these plans are in place.

Illinois

Lake - 10/22/2026: The primary online index for Lake County is currently experiencing an outage that is impacting both our automation and research capabilities. At this time, no estimated timeline has been provided for when access will be restored.

Cook - Ongoing: The public access terminals in Cook are currently missing identifier information including full dates of birth, addresses, and driver license numbers. Please expect delays on Cook orders while our team works with the court. At this time, the court clerks cannot confirm if this is a temporary or permanent change. Expected TAT: Not Provided

Kentucky

Cumberland - 10/22/2026: The Public Access Terminal (PAT) at the Cumberland County courthouse is currently experiencing an outage and remains inaccessible. At this time, no estimated timeline has been provided for when access will be restored.

Louisiana

Calcasieu Parish - 10/8/2026: The primary online index has transitioned to a new platform, which is currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Calcasieu Parish orders until automation has been fully restored. 

Orleans Parish - 10/20/2025 (Ongoing): Civil court searches remain unavailable due to ongoing restoration efforts. No timeline for resolution has been shared. Our Researchers are in daily communication with the court. Expected TAT: Not Provided

Maine

All counties - 10/22/2026: Due to severe clerk staffing issues, turnaround times have been extending. Unfortunately, we expect the delays to continue. They are averaging 15 business days now.

Michigan

10/22/2026: Michigan transitioned its MiCOURT public case search to Michigan Online Court Case Search (MOCCS) and there is important information to know about this change.

  • MOCCS states that it excludes criminal cases dismissed, withdrawn, bound over to a higher court, remanded to a lower court, found not guilty or not responsible, or deferred for a competency hearing. 

    • These limitations describe MOCCS; separate court sources may provide additional information.

  • Historical restrictions: Certain courts display criminal cases only while pending or when sentencing occurred within the past seven years. Other courts have different scopes.

  • Limited civil coverage: Dismissed, withdrawn, settled, or closed civil cases are excluded.

  • Missing or inconsistent details: Our researchers have identified differences between MOCCS and other court sources, including missing records and discrepancies in charge, sentencing, and probation information.

What does this mean?

  • With our court runners and researchers, some Michigan searches may experience delays while we verify coverage, compare available sources, and obtain missing information. A court’s absence from MOCCS does not mean we cannot research it through another source. We will share further updates as we receive them.

Montana

Pondera - 03/10/2026 (Ongoing): Please be aware that this county court has removed DOB from Public access and the court clerks are not verifying IDs. This may cause delays, however, this county is a low-volume location.

New Hampshire

Ongoing - All Counties are 100% clerk-assisted.  The backlog is growing because of ongoing court staffing shortages. Turnaround time now averages 10-11 business days.

Ohio

Sandusky - 10/5/2026: Public access is down in the Common Pleas Court as they transition to a new system. There is currently no eta for restoration of service.

Multiple Jurisdictions - 9/25/2026: We have been made aware that there are multiple OH jurisdictions with out any automation. This requires all searches to be handled directly with a court clerk. There is no ETA for this process to change or be rectified, please anticipate delays and any ETA provided on orders within this state are truly estimated, our researchers are working diligently and as quickly as they can.

Cuyahoga - 9/21/2026: We have been notified of a site update in this county in the Rock River Municipal Court and they are having issues with DOB filtering. *Please note that the state is a PAT (partial extract), meaning the court system offers a Public Access Terminal (PAT) usually via a computer system at the courthouse location but sometimes can be offered over the internet. Cases located via the PAT normally will only provide a case number and very limited details about charges, sentencing, and identifiers. Researchers are required to use the PAT to create a list of case dockets for the court clerk to pull on their behalf if they require more information. Once the researchers list has been created they submit it to the clerk and come back at a later time to retrieve the results. With this site issue, this will cause delays between the researchers and court clerks. We’ll monitor this situation and provide updates as we receive them. Please expect delays in the meantime.

Pennsylvania

Philadelphia - 10/1/2026: This courthouse has implemented a new file retrieval limit of 20 file pulls per week. Please expect delays on Philadelphia County orders requiring court file retrieval due to this new limitation. Please expect delays

Puerto Rico

Statewide - Ongoing: The Puerto Rico State Police criminal records system is still having issues, but it is up and running intermittently. We will be working to get searches done as quickly possible.  Please expect delays.

South Carolina

Effective 01/01/2026 (Ongoing): The SC Judicial Branch has removed addresses from all criminal records, statewide.  Reserchers are working with legal counsel to decide the best way forward.  In the meantime, clears will be fast as usual but there will be delays for records. Expected TAT: Not Provided

Tennessee

Rutherford - 07/25/2025 (Ongoing): The court in Rutherford County has implemented a policy to eliminate all personal identifying information from records available to the public. Court clerks are prohibited from disclosing any such details, and any requested case documents will undergo redaction of identifiers before dissemination. This is anticipated to cause delays and backlog while we navigate this change. Expected TAT: Not Provided

Virginia

Virginia is implementing a new Business Screening Services (BSS) program that will significantly change how private background screening companies handle Virginia criminal and traffic history records. Effective July 1, 2026, Virginia Code § 19.2-392.16 will govern businesses that collect, assemble, evaluate, or disseminate Virginia criminal history or traffic history records. Under § 19.2-392.16, background screening companies must:

  • Register with the Virginia State Police (VSP) to receive electronic copies of sealing orders;

  • Promptly delete records known to have been sealed;

  • Pay an annual licensing fee of $30,000 for access to electronic sealing information;

  • Include specified disclosures in each criminal history or traffic history report, including the date the record was collected and a notice that records may have been sealed since that date;

  • Implement and follow reasonable procedures to ensure accuracy and completeness of records and to investigate disputed records at no cost to the individual, correcting inaccurate records and deleting any records found to have been sealed; and

  • Establish procedures for individuals to request and obtain their own criminal and traffic history record information maintained by the company and any other information about them that may be sold to another entity.

Starting July 1, 2026, the VSP must provide electronic copies of sealing orders to registered businesses and develop a secure portal by October 1, 2026, so government agencies can determine whether a record has been sealed.

As of 7/29/2026: The state has locked down all sites with extra security. Our team is working on getting access currently but in the mean time we are running orders manually and this is taking longer. Please expect delays on all VA orders.

*Disclaimer: The information provided on this website is for general informational purposes only and should not be construed as legal advice, express or implied. While we strive to keep the content up-to-date and accurate, the information can be updated multiple times a day, a week, or remain on-going/unchanged until resolved.

Please be aware that background screening laws and regulations vary by jurisdiction and can change frequently. For specific legal advice regarding background screening or compliance matters, consult a qualified attorney familiar with the laws in your area.

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